Faisal possesses a deep understanding of the needs and expectations of clients across various segments. His diverse experience has seen him lead some challenging projects, including the integration of the Small Business segment from Retail Banking into Business Banking.

He began his education at the University of Durban Westville, where he earned his Bachelor of Administration Honours degree. Thereafter, he also obtained various Postgraduate qualifications in Business Management.

In addition, he has completed various leadership training interventions, including the Global Leadership Programme at the Gordon Institute of Business Science, the Challenge of Leadership Programme at the INSEAD Institute in France, a master’s in development finance degree at the University of Stellenbosch, an Advanced Business Ethics Leadership course in Wittenberg, Germany. Most recently in October 2022, he completed an Advanced Management Programme at Harvard Business School in Boston, Massachusetts.

Faisal is passionate about strategy and client engagement. Throughout his career, his roles have evolved from Middle Management roles to more Senior Strategic roles such as Managing Executive of Small Business Banking.

He currently serves as a Non-Executive Director for Absa Vehicle Fleet Services. He also serves as a Board Member at Ford Financial Services. In his spare time, he enjoys cooking, golf and reading.